Services

Public Service Request

Service Description

Receiving requests for proposals and public services regarding the governorate`s development and its wilayats.

Requirements

Applyingduring the official working hours.

Required Documents

• A letter from the application beneficiary.
• A copy of the applicant’s identity card.
• Any documents supporting the application.

Service Procedure Outline

Submitting the Application:

• The applicant submits the application personally or by Email. 

Review and Processing of the Application:

• The relevant officer reviews all the required documents to check that the application is complete.
• If the application is incomplete, the staff member will call the beneficiary to inform them to submit the required attachments. Whereas, if the application is complete, the relevant employee will review it.
• The application is submitted to His Excellency the esteemed Governor or the Wali of the wilayat responsible for the application

Approval of the Application:

• The employee contacts the beneficiary by telephone or written communication to inform them regarding the procedure taken.

Service Provision Points

• Customer Service Department - Reception and Registration Section

Email: customers@gom.gov.om

• Wali of Mutrah Office - Coordination and Follow-up Section

Email: muscat@gom.gov.om

• Wali of Muscat Office - Coordination and Follow-up Section

Email: muttrah@gom.gov.om

• Wali of Al Amerat Office - Coordination and Follow-up Section

Email: amirat@gom.gov.om

• Wali of Bawshar Office - Coordination and Follow-up Section

Email: boshar@gom.gov.om

• Wali of Seeb Office - Coordination and Follow-up Section

Email: seeb@gom.gov.om

• Wali of Quriyat Office - Coordination and Follow-up Section

Email: quriyat@gom.gov.om

The Service Details


Service Fees

None

Average time to accomplish this service

5 Working Days

Working Hours

7:30 am to 2:30 pm

Customer Service Contact

24745492

Attachments

7:30 am to 2:30 pm