Service Description
This service allows the beneficiary to settle disputes before initiating a lawsuit through reconciliation between the parties for disputes relating to personal, civil and commercial status.
Requirements
- The respondent must be a resident of Muscat Governorate.
- Consider disputes (personal/civil/commercial status) only.
- Attach all documents relevant to the application.
Required Documents
· Copy of passport/Identity card/resident card.
· Supporting documents according to the dispute type.
· Copy of the commercial register for disputes (civil/commercial)
· Copies of the land title deed and cadastral drawing.
·A copy of the legal agency to represent the claimant or the respondent.
Service Procedure Outline
Submitting the Application:
• The beneficiary applies through the ‘Taswiya’ online system. Studying and Processing the Application:
·The specialised officer reviews all the required documents to confirm the application’s completion.
·Registering the request and set a date for the conciliation session.
·If one of the dispute parties is absent, the session will be delayed to another date and the parties will be notified via the approved means of communication.
Approving the Request:
·The competent officer shall issue the minutes of the conciliation or non-conciliation and approve them with the chairperson, committee members and the recording secretary.
·The competent officer shall deliver a certified duplicate copy, and the enforceable version, to the parties.
Service Provision Points
The Electronic System (Taswiya)